Refund and Cancellation Policy for SignXpress India (signxpressindia.com)

At SignXpress India, we are committed to providing a seamless shopping experience for our valued customers. We understand that there may be times when a refund or cancellation is needed. Please review our Refund and Cancellation Policy below.

Refund Process
We offer refunds under the following circumstances:
– Receipt of a damaged or defective product.
– Discrepancy between the received item and its description on our website.
– Non-delivery of your order within the specified timeframe.

To initiate a refund, please contact us at info@signxpressindia.com with your order details and a description of the issue. Our customer service team will assist you in starting the refund process and provide the necessary guidance.

Refund Processing Time
Our goal is to process refunds promptly. Typically, refunds are issued within 7 days from the approval of the request. Please allow additional time for the refund to reflect in your account, depending on your chosen payment method.

Mode of Refund
Refunds will be issued via the original payment method. If the original payment method is unavailable, we will work with you to determine an alternative refund method.

Cancellation Policy
You have the right to cancel your order before it has been shipped. To cancel an order, please notify us at info@signxpressindia.com as soon as possible. Once an order has been shipped, cancellation is no longer possible.

Non-Refundable Items
Certain items are non-refundable, including:
– On-Demand Custom Items
– Digital Products

No Refund/Cancellation
In specific cases, refunds or cancellations may not be provided, such as for:
– On-Demand Custom Items
– Digital Products

Changes to This Policy
We may update our Refund and Cancellation Policy periodically to reflect changes in our practices or applicable laws. The updated version will be effective immediately upon posting.

For any questions or further clarification regarding our refund and cancellation policy, please feel free to contact us at info@signxpressindia.com. We’re here to ensure a smooth and hassle-free process for you.